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Configuring Inbound Answered URL

To configure inbound calls, you need to specify an answer_url that will be triggered when an inbound call is made to a PIOPIY phone number. This URL is where you define the actions that the PIOPIY platform will perform during the call, such as playing audio, collecting input, or recording the call.

Steps to configure:​

  1. Set up your answer_url in the PIOPIY dashboard under the inbound call settings. For example, you can use the URL provided by ngrok (https://your-ngrok-url/inbound).

  2. When an inbound call is received, PIOPIY will make a POST request to this URL.

Flow Diagram

Example:​

To configure inbound call behavior, place your ngrok URL in the appropriate field in the dashboard:

  • Answer URL: https://your-ngrok-url/inbound

  • For more details, visit the Inbound Call documentation