Overview
PCMO(PIOPIY Call Management Object) is a JSON, that is used to control all the voice calls made through the PIOPIY API platform. If your PIOPIY phone number gets the incoming call, our PIOPIY platform will check for the answer URL associated with the phone number. Then the answer URL will make a request to the POST method URL and execute your PCMO actions.
PCMO actions
The PCMO actions are used to control the voice calls flow. Using this PCMO actions, you can quickly create a voice call flow that suits your use case.
| Action | Description |
|---|---|
| Play music | Play audio files to the conversation |
| Play and Get Input | Get digits from the caller on playing music file |
| Forward Call | Connect the multiple phone numbers |
| AI streaming | Stream and store audio during a call |
| Text to speech | Converts text into speech to the conversation |
| Setting Custom Values | Set custom values for use during the call session |
| Collecting Input | Get digits from the caller |
| Record | Records the conversation of a call |
| Hangup | Hangup or end the converstaion of a call |
| Clear | Clear all defined actions |
Using the above PCMO actions you can able to create a custom voice call application.