Play Music

The play action will play the audio file to the caller, by greeting the caller with specific pre-recorded music or playing the music while the caller is on hold. PIOPIY supports both mp3 and wav file formats.

Curl

To play an audio file during the call using Curl:

Play action JSON

[
  {
    action: "play",
    file_name: "welcome_11112.mp3",
  }
]

Parameters type and description

Parameter	Type	Description
*action	string	The PCMO action to control the flow of the call.
*file_name (or) file_url	string	The file_name will play the audio file from TeleCMI cloud CDN, and the file_url will play the audio file from your own cloud CDN.

Note

All above parameters are mandatory.

Node.js

To play an audio file or URL during a call using the PIOPIY PCMO platform, you can use the playMusic method of the PiopiyAction class. The playMusic method takes an audio file or a URL and plays it during an active call.

const {PiopiyAction} = require("piopiy");

var action = new PiopiyAction();

const music_file =  "https://example.com/your_music_file.wav"

action.playMusic(music_file)

Parameters type and description

Parameter	Type	Description
music_file	string	The music file or music file URL of the music file to be played.

Python

To play an audio file or URL during a call using the PIOPIY PCMO platform, you can use the playMusic method of the PiopiyAction class. The playMusic method takes an audio file or a URL and plays it during an active call.

from piopiy import  Action

action = Action()

music_file =  "https://example.com/your_music_file.wav" # Example music file or music file URL

action.playMusic(music_file)

Parameters type and description

Parameter	Type	Description
music_file	string	The music file or music file URL of the music file to be played.