Record

The record action will record the conversation of the call. Both incoming call and outgoing call conversation can be recorded. By recording the conversation it will be useful in monitoring the users and the single caller recording can be used for voicemail system also.

Prerequisites

1. Sign up for a free PIOPIY demo account.

2. Create your endpoint and add capacity.

3. Buy PIOPIY phone number.

4. Setup your webserver and map your POST method URL in answer URL.

Record action JSON

[
  {
    "action": "record"
  }
]

Properties

Property	Type	Description
*action	string	The PCMO action to control the flow of the call.

Note

The * marked property is mandatory.

Sample JSON Response

Your web server will get a sample response from PIOPIY Platform as given below for incoming call.

{
  action: 'inbound',
  from: '19170000001',
  to: '19170000000',
  time: 1670568234000,
  cmiuuid: '28b9fc5f-b147-47e1-80a4-1edf1339efe1'
}

Properties

These are the list of properties and its description

Property	Type	Description
action	string	Direction of this call
from	number	The number who made a call
to	string	Your PIOPIY phone number
time	string	Timestamp of this call
cmiuuid	string	A unique identifier of this call