Outgoing Missed CDR

To receive the outgoing missed cdr, you must complete the webhooks setup. After completing the webhooks setup, our TeleCMI platform will notify your web server POST or GET method URL with JSON call detail record(CDR) when an outgoing call missed.

Sample CDR response

This is the sample JSON Call Detail Record(CDR) where the TeleCMI platform will notify your web server POST or GET method URL.

Leg A

{
  virtual_number: '440000000000',
  call_id: 'c4504776-d91e-123b-29a7-56000429abc3',
  custom: '{"crm":"true"}',
  leg: 'a',
  type: 'cdr',
  appid: 2222223,
  to: 442000000000,
  cmiuuid: '15b58236-734f-4000-a5e8-78284068f5c7',
  status: 'missed',
  user: '202_2222223',
  time: 1650628175336,
  direction: 'outbound',
  hangup_reason: 'recv_cancel',
  request_id: 'D8qpRb27mpXEYgEdAMY6arnQ2ONAB04Y86QrfKbOWZQ',
  extra_params: '{"click2call":"true"}'
}

Leg B

{
  virtual_number: '440000000000',
  call_id: 'c4504776-d91e-123b-29a7-56000429abc3',
  custom: '{"crm":"true"}',
  leg: 'b',
  type: 'cdr',
  appid: 2222223,
  to: 442000000001,
  cmiuuid: '7686c396-ecdf-436d-9633-94c307f093e7',
  status: 'missed',
  user: '202_2222223',
  time: 1650628237610,
  direction: 'outbound',
  hangup_reason: 'sent_reject',
  request_id: 'bsGsOLY9QBUc6URW5olXiGmO58cDH6X3VetRFjZjfKS',
  extra_params: '{"click2call":"true"}',
}

The above sample JSON Call Detail Record(CDR) consists of several properties. Each property has a description, so take a look at it.

Properties

This is the list of properties and their descriptions.

Property	Type	Description
virtual_number	string	The caller ID of the outbound call.
call_id	string	A unique ID of an outbound call.
custom	string	Your custom parameters.
leg	string	Define the leg of the call either a or b.
type	string	Type of notification from TeleCMI platform it may be cdr or event.
appid	number	Your app id.
to	number	The call was made using this number.
cmiuuid	string	A unique identifier for this call.
status	string	The status of this missed call.
user	string	A unique ID of the user.
time	number	A timestamp indicates the time the call was missed.
direction	string	The direction of this call is outbound.
hangup_reason	string	sent_bye = The call ended by the user. recv_bye = The call ended by the caller. recv_cancel = The call ended due to user unanswer. sent_reject = The call rejected by the user.
request_id	string	A unique identification of this call was initiated through click2call.
extra_params	string	Your custom parameters for click2call.

Note

The request_id and extra_params will be sent, when the outbound call is initiated through click2call.

Implementation

TeleCMI webhooks implementation in different languages.

Python

from flask import Flask,request
app = Flask(__name__)


# Receive webhooks from TeleCMI platform when call receive or make
@app.route("/webhook/cdr",methods=['POST'])
def hello():
    # Received JSON CDR from TeleCMI Platform
    cdr = request.get_json()
    print(cdr)

    return "got it"



if __name__ == "__main__":
    app.run(debug=True, port=5000)

Node.js

const express = require('express'),
bodyParser = require('body-parser'),
app = express();

// parse application/json
app.use(bodyParser.json());


app.post('/webhook/cdr',(req,res)=>{

    //Received CDR JSON Object from TeleCMI platform
    var cdr = req.body;

    console.log(cdr);

    res.send('got it');

})


app.listen(5000);
app.run(debug=True, port=5000)

PHP

<?php
use \Psr\Http\Message\ServerRequestInterface as Request;
use \Psr\Http\Message\ResponseInterface as Response;
require 'vendor/autoload.php';
 
$app = new \Slim\App;
 
$handler = function (Request $req, Response $res) {
    $cdr = $req->getParsedBody();
    error_log(print_r($cdr, true));
    return $res->withStatus(204);
};
 
$app->post('/webhook/cdr', $handler);
$app->run();

Java

/*
 * This Java source file was generated by the Gradle 'init' task.
 */
package telecmi_example_java;

import static spark.Spark.*;

import com.cedarsoftware.util.io.JsonWriter;

public class App {

    public static void main(String[] args) {

        port(5000);

        post("/webhook/cdr", (req, res) -> {

            System.out.println("You got CDR from TeleCMI Platform");
            String cmiJSON = JsonWriter.formatJson(req.body());
            System.out.println(cmiJSON);
            res.status(204);
            return "";
        });

    }
}

To know more about testing webhooks for local development purposes, go to examples.