Incoming Missed Webhooks

To receive the incoming missed webhooks, you must complete the incoming webhooks setup. After completing the incoming webhooks setup, our TeleCMI platform will notify your web server POST method URL with JSON call detail record(CDR) when an incoming call missed.

Sample CDR response

This is the sample JSON call detail record(CDR), where the TeleCMI platform will notify your web server POST method URL.

appid: 1111113,
type: 'cdr',
direction: 'inbound',
cmiuuid: '5f0fc753-064f-4c58-82d3-ce62f294fad3',
status: 'missed',
from: 9110000000,
time: 1570114018000,
waitedsec: 119,
team: 'Support_1111113',
voicemail: true,
voicename: '157009452516312171051293_919677551xxx.mp3'

The above sample JSON call detail record(CDR) consists of several properties. Each property has a description and take a look at it.


These are the list of properties and its description

app_idYour app id
typeType of notification from TeleCMI platform it may be cdr or event
directionThe direction of this call it may be inbound or outbound
cmiuuidA unique identifier of this call
statusStatus of this call
fromThe number the call came from
timeTimestamp of this call
waitedsecThe duration of caller waited in seconds
teamName of the team where the call has waited
voicemailVoicemail is enabled
voicenameThe file name of the voicemail