HTTP Web flow

The HTTP web call flow is commonly used for custom call routing. This type of call routing will allow you to connect the selected users, with a custom greeting and waiting music.

Prerequisites

1. Sign up for a free TeleCMI demo account.

2. Buy a phone number.

3. Drag and drop the piopiy script to call flow tool.

HTTP flow JSON

Below is the following POST or GET method JSON

Single User

{
    "code": 200,
    "loop": 2,
    "welcome_music": "1609133greeting_music.wav",
    "waiting_music": "16098620waiting_music.wav",
    "result": [
        {
            "agent_id": "101_1111112",
            "phone": "91996600XXXX"
        }
    ]
}

Multiple User

{
    "code": 200,
    "loop": 2,
    "welcome_music": "1609133greeting_music.wav",
    "waiting_music": "16098620waiting_music.wav",
    "result": [
        {
            "agent_id": "101_1111112",
            "phone": "91960000XXXX"
        },
        {
            "agent_id": "102_1111112",
            "phone": "91910000XXXX"
        }
    ]
}

Required Parameters

These are the required POST or GET method parameters with description

Parameter Name	Type	Description
*code	number	Response Code
loop	number	The total number of retry, of this call. By default, the loop is 1.
welcome_music	string	The file_name will play the audio file from TeleCMI cloud
waiting_music	string	The file_name will play the audio file from TeleCMI cloud
*result	JSON array	agent_id = The agent ID to connect phone = The phone number to connect, it may be mobile or landline number.

Note

The * marked parameter is mandatory.