Agent Status Update

Each API request in TeleCMI platform includes App id and secret. Get your App id and secret in CHUB dashboard. After getting the app id and secret, make a POST request to the below base URL to update the agent status in your app.

Base URL

Send your POST method request with valid parameters, to the following base URL.

Required Parameters

These are the required POST method parameters with description

Parameter NameTypeDescription
*appidnumberYour app ID
*secretstringYour app secret
*idstringThe Agent ID
*statusstringThe status of the agent, it may be online, offline, break, dialer
The * marked parameter is mandatory.

Sample JSON Request

Below is the following sample JSON POST method request


Sample Response

If the provided information is valid, your web server will get a sample response from TeleCMI Platform as given below

"code": "cmi-200",
"status": "online",
"msg": "status updated successfully"

HTTP status codes

TeleCMI API platform represents the following status code to identity the errors.

Status codeStatus TypeDescription
200SuccessWe received the request
400ErrorInvalid app id or secret, authentication failed, Missing parameter, Invalid Agent ID, Invalid status name